Privacy Policy

Effective Date: 6/3/2025

Last Updated: 6/3/2025

MyChatCoverage ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our web application, MyChatCoverage.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
   1. Information You Provide
      • Uploaded Content: Insurance-related documents, policies, forms, and other files you choose to upload.
      • Account Information: Name, email address, and login credentials if you create an account.
      • Communication Data: Questions, prompts, and chat interactions with the AI chatbot.
   2. Automatically Collected Information
      • Device and Usage Information: IP address, browser type, operating system, and usage behavior.
      • Cookies and Tracking Technologies: We use cookies to improve functionality and user experience.
2. How We Use Your Information
   • Provide and maintain the Service.
   • Analyze your uploaded documents and generate chatbot responses.
   • Improve the quality, security, and performance of the Service.
   • Communicate with you about your account or updates to our platform.
3. Sharing and Selling of Data
   1. Personal Information

      We do not sell your personally identifiable information (such as your name or email) to third parties.

   2. Document Data and Chat Interactions

      By using the Service, you grant us permission to analyze, aggregate, anonymize, and de-identify your uploaded documents and chatbot interactions.

      We may use or share these anonymized or de-identified datasets with third-party partners—including insurance providers, analytics firms, or business partners—for:

      • Research and development
      • Market insights and trend analysis
      • Product improvement or commercialization

      We take reasonable steps to ensure that such data cannot be re-associated with individual users.

4. Data Retention

   We retain user-uploaded content and account information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

   You may request deletion of your data at any time by contacting us (see Section 9).

5. Your Rights
   • The right to access or correct your personal data
   • The right to request deletion of your data
   • The right to object to or restrict certain data processing
   • The right to opt out of the sale of your data (if applicable under local law)

   To exercise these rights, please contact us using the information below.

6. Data Security

   We implement technical and organizational safeguards to protect your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

   We may use third-party service providers for cloud storage, analytics, or support infrastructure. These providers are only permitted to process data on our behalf and under strict confidentiality obligations.

8. Children's Privacy

   Our Service is not intended for children under 18. We do not knowingly collect personal data from children.

9. Contact Us

   If you have questions about this Privacy Policy or wish to exercise your rights, contact:
   MyChatCoverage
   Email: contact@mychatcoverage.com
   

10. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of any material changes by email or through the Service. Continued use after changes indicates acceptance.